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Privacy Policy

Effective Date: February 16, 2026

Last Updated: February 16, 2026

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GlassLab (“GlassLab,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request service, or communicate with us.

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1. Information We Collect

We may collect the following types of information:

 

Information You Provide Directly

When you submit a form, request a quote, or contact us, we may collect:

  • First and last name

  • Email address

  • Phone number

  • Vehicle year, make, and model

  • Description of windshield damage

  • Insurance provider information (if applicable)

  • Service location preferences

 

Automatically Collected Information

When you visit our website, certain information may be collected automatically through cookies or analytics tools:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on site

  • Referring website

 

2. How We Use Your Information

We use collected information to:

  • Provide quotes and schedule service

  • Respond to inquiries

  • Coordinate windshield repair or replacement

  • Process insurance-related information

  • Improve website performance and user experience

  • Communicate important service updates

We do not sell your personal information to third parties.

 

3. Sharing of Information

We may share information only when necessary to:

  • Process insurance claims

  • Coordinate ADAS calibration or specialized service

  • Comply with legal obligations

  • Protect our business or customers from fraud

Any third-party partners we work with are expected to handle information responsibly.

 

4. Cookies & Tracking

Technologies

Our website may use cookies and analytics tools (such as Google Analytics or similar services) to improve performance and understand user behavior.

You may disable cookies in your browser settings if you prefer not to allow tracking.

 

5. Data Security

We implement reasonable technical and administrative safeguards to protect your information. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

 

6. Your Rights & Choices

You may:

  • Request access to your personal information

  • Request corrections to inaccurate data

  • Request deletion of your personal information (subject to legal obligations)

  • Opt out of marketing communications

 

To make a request, contact us at:

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

 

8. Children’s Privacy

Our services are not directed toward children under the age of 16, and we do not knowingly collect personal information from children.

 

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

 

10. Contact Information

If you have questions about this Privacy Policy, please contact:

 

GlassLab NM
4900 Jefferson St. NE, STE D
Albuquerque, NM 87109
info@glasslabnm.com
505-717-7747

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